Leadership-Profit Chain

Understanding how leadership actually drives success
There’s no shortage of opinions about what makes an organization successful. A charismatic leader. A revolutionary product. Market timing. Luck. All these factors undoubtably contribute to corporate success.
But there is a deeper answer, and we share it in the Leadership-Profit Chain. The outcome of 25 years of academic research on our part, the Leadership-Profit Chain reveals how operational leaders—your frontline managers—are the linchpin of success.

Understanding the exceptional impact of leaders
Blanchard's Leadership Profit-Chain explains the difference between strategic and operational leadership, and the special role operational leaders play in delivering your mission. A 35-minute self-paced course written in easy-to-understand language, the Leadership Profit-Chain program examines how operational leaders turn strategy into action, inspire employees to do their best, and motivate people to deliver unmatched service—the key to unlocking customer devotion.
The Link between Leadership and Organizational Success

Boost Strategic Awareness
Increase leaders' understanding of the drivers and barriers of organizational vitality

Build Leadership Synergy
Help leaders understand how strategic and operational leadership work optimally together

Cultivate Employee Engagement
Give leaders a deeper understanding of the importance of employee passion and engagement

Unlock Customer Lifetime Value
Help leaders see the powerful connection between happy employees and devoted customers